Effective Date: May 1, 2025
SnapQuest, Inc. (“SnapQuest,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you use our mobile application, website, and services, and how we use, disclose, and safeguard that information.
1. Information We Collect
- Personal identification information (name, email, phone number, etc.)
- Geolocation data
- Submitted photos and metadata
- Device and usage information (browser type, IP address, etc.)
2. How We Use Your Information
We use the information we collect to:
- Operate and improve our services
- Provide customer support
- Communicate with you about updates, rewards, and promotions
- Comply with legal obligations
3. SMS and Text Messaging Consent
By providing your mobile phone number and opting in during sign-up or form submission, you expressly consent to receive SMS/text messages from SnapQuest, which may include 2FA/OTPs (Two Factor Authentication/One Time Passcodes), service-related updates, promotional content, rewards, and account notifications. Message and data rates may apply. Message frequency may vary.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. You may also reply “HELP” for customer support. We will not share your mobile number with third parties for their own marketing purposes without your explicit consent.
4. Data Sharing
We do not sell your personal data. We may share your information with service providers or government agencies only when necessary to deliver core platform functions or comply with legal requirements.
5. Data Security
We use commercially reasonable efforts to secure your personal data. However, no system is completely secure, and we encourage you to take precautions when sharing information online.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under this age.
7. Your Rights
You may update your personal information, request deletion of your account, or unsubscribe from communications at any time by contacting us at support@snapquest.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via in-app notifications.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at legal@snapquest.com.